Help & FAQs
Your privacy and security is our highest priority. We use Payfast that is extremely secure and highly encrypted system designed to protect our customers and also hold merchants accountable.
The following payment methods are available:
Debit/Credit Card
Instant EFT
Yay, you’ve placed your order now it’s time to celebrate – it’s on its way! After we pass your order to The Courier Guy we will send you a shipping confirmation email which will have a ‘Track my order button’ attached. This will take you to the tracking page where you can track your order every step of the way!
Haven’t received your shipping confirmation email yet? Your order may have not been collected yet.
The standard delivery takes about *3-8 working days and the Priority shipping takes about *3-5 working days.
Please note that email is the best method of contacting us as it allows us to keep a paper trail of any issues you may have had with your order. You can email us at info@perfectmemory.co.za